Payment options

  • Insurance

    If you have out-of-network benefits, we can send you monthly superbills to submit for possible reimbursement. We’re happy to walk you through the process and share specific questions to ask your insurance provider before you get started.

    Highmark BCBS

    Aetna

    UPMC

    United

    Medicaid*
    *many of our therapists are still in the process of accepting medicaid and we will continue to update accordingly.

    I'm Insured

  • Self Pay - The Option for most privacy

    You can pay with cash or credit card.

    This is the option with the most privacy and confidentiality. Choice of therapist. More freedom in treatment modalities. No pathology. Diagnosis does not need to go “in the books” in medical record.

    *this payment option is not available for recipients of Medical Assistance - systemic failure we know.

    I Want the Privacy Option

  • Health Savings Account (HSA)

    Health Savings Account (HSA) is a type of personal savings account you can set up to pay certain health care costs.

    Use My HSA

  • Fees

    The prices below are a range and vary depending on the provider.

    Diagnostic Evaluation …………………………….$175-$200 per evaluation

    Individual Therapy ………….……….………………………$125-$175 per hour

    Family Therapy .…………..………...…….. $175 per family unit per hour

    Group Therapy …………………………$75 per session (varies by group)

    Check Out Our Team

  • Sliding Scale

    We reserve a percentage of appointments for sliding-scale clients. Please review the Green Bottle Tool and contact healing@transitionalcharacters.com

    The final determination of the payment plan is negotiated based on the therapist's availability and the client's need.

    GREEN BOTTLE SLIDING SCALE

    *Option not available if you have Medicaid, unfortunately.

    *Must email healing@TransitionalCharacters.com to qualify.

    Click Here

  • Out-Of-Network

    We've partnered with Mentaya, a service that streamlines getting reimbursed for your therapy sessions through out-of-network benefits.

    Mentaya is perfect if you:

    • Have out-of-network benefits

    • Feel overwhelmed by superbills and insurance

    • Have submitted superbills but failed to get any reimbursement

    • Simply want to skip the hassle of paperwork!

    More Info

  • Sexual Assault Counseling Fund

    This fund provides up to $10,000 towards counseling services for persons who have experienced sexual abuse in the state of Pennsylvania. The funds will be paid directly to the provider of your choice. Unlike standard Victim’s Compensation Assistance Program (VCAP) claims, sexual assault victims seeking counseling services related to their abuse under this new claim process are not required to have reported the assault to police or other authorities to be eligible to receive these counseling benefits.

    LINK TO APPLY

    The fund is the result of House Bill 962, 42 Pa.C.S. §9730.3 as signed into law by Governor Wolf on November 26, 2019.cription goes here

    Click Here

  • Loveland Therapy Fund

    Provides financial assistance to Black women and girls seeking therapy in the United States.

    LINK TO APPLY

    Click Here

Mentaya

(Out of Network Insurance Reimbursement)

Here's how it works:

1. Sign up for Mentaya
CLICK HERE

2. Our practice will enter your sessions into the platform.

3. Mentaya submits the claim and handles any insurance follow-up.

4. You get reimbursed by insurance!

Mentaya charges a 5% fee per claim, which includes handling any paperwork required, dealing with denials, and calling insurance companies.

It's risk-free: They guarantee claims are successfully submitted, or a full refund of their fees.

An infographic titled 'The Green Bottle: Where You Fall on the Sliding Scale'. It compares financial privilege and personal financial experience across three tiers. Tier 1 indicates frequent stress over basic needs, lack of savings, and dependence on public aid. Tier 2 shows some stress but access to healthcare and occasional savings. Tier 3 depicts comfort in meeting needs, owning property, and having expendable income. The image defines basic needs and expendable income at the bottom.